Find Van rentals in Houston

Very easy i like it

Great service and very friendly stuff

Very chaotic on pickup day. Didn't have the exact size vehicle I reserved. Would have preferred a newer vehicle. The SUV had 58k miles and lots of broken things on it. Needs to be sold and replaced by a new model.

They charge me 100 dollars more As deposit but they kep it and I can’t ge to there customer service on line because I m travelling overseas

The car was great. Drop off was good. Pick up wasn’t great. The agent was not clear on giving instructions on where the car was and didn’t ask if I wanted a print out of the contract or if I wanted it emailed. He also offered other vehicles but wasn’t clear on the additional charges that that would incur.

Female attendant was friendly and gave good customer service. Issues I had: I arrived at airport at about 8:10 called Easirent and advised that I was present and waiting. 8:30 and I had not been picked up, had to get a taxi. I arrive at Easirent, no one in front counter and there is a line of 2 people ahead of me. I get attended to and again female was friendly. But once I had paid and provided everything, it still took about an hour for me to get my car and drive out (about 9:30). My sister in law got a car from Budget, same date and time, was in and about in a matter of 15 minutes. Price difference was $100 dollars, I would have rather paid that money than be waiting. I lost out on the early arrival fee for my hotel.

Nothing. You did not have my car reserved.

Representative in Houston was really rude and unprofessional. Didn’t follow the protocol, he just told me to sign the contract (didn’t go over what the contract) and to make sure the gas tank was full when the car was return.

Everything was great except for the attendant when I was leaving garage. I was leaving & bcse she wanted me to go to a different exit than the one I was at csed me to scratch the truck tht I had. She was just rude & seen me gttn rdy to hit the pole but wldnt even warn me or say anything. Not customer friendly @ all!!!

Awful. Rude staff at Aisport. Insisted I HAD to prepay with fuel and aggressive sell on unneeded insurance. Found an Air Tag tracking the car!!!

Counter service was relatively quick (for a rental car, that is!) and we were upgraded to an electric vehicle at no additional charge.

Had to wait a couple hours for a car. They would not give me an eta of when a car would be available. After asking a 3rd time I started to call a number on the contract. They then gave me a car thst had been sitting on the lot. Also, people thst came after us got cars before us. Same size cars. Doubtful I will ever use a 3 r d party for a car again and I won’t ever use dollar again.

Car ordered was not available, waited 30 minutes for a different class of car. No accommodation for the change other than $30 off the next rental, as if there will be one.